Refund and Returns Policy

Last Updated: July 22, 2026

Thank you for shopping at Harborclearance.com. We value your satisfaction and stand behind the quality of our home products. This policy outlines the conditions under which we accept returns and issue refunds.

Our 30-Day Return Policy

You have 30 days from the date you receive your item to request a return.

Eligibility Conditions for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it (unused, with tags, and in its original packaging).
  • Accompanied by a receipt or proof of purchase.
  • Returned in a new and resalable condition. We reserve the right to refuse a return if the item shows signs of use, wear, or damage.

Non-Returnable Items

Certain types of items are exempt from being returned. These include, but are not limited to:

  • Perishable goods (such as food, flowers, or plants).
  • Customized or personalized products.
  • Digital products (such as software or e-gift cards).
  • Personal care goods (such as beauty products or underwear).
  • Gift cards.

How to Initiate a Return

  1. Contact our customer support team at support@harborclearance.com or call +1 416-392-7699 to request a return.
  2. You will receive a Return Merchandise Authorization (RMA) number and return shipping instructions.
  3. Securely package the item and include your proof of purchase.
  4. Ship the item to our return address:
    Harborclearance.com Returns
    18 Yates Ave,
    Scarborough, ON M1L 0C3, CanadaPlease note: The customer is responsible for return shipping costs unless the return is due to our error (e.g., you received a wrong or defective item).

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.
  • Please allow up to 15 business days for the refund to be reflected in your account.
  • Late or Missing Refunds: If you haven’t received a refund after 15 business days, please double-check your bank account or contact your credit card company. If you’ve done all of this and still have not received your refund, please contact us.