Klickesk offers exchanges on eligible items to ensure a reliable shopping experience.
Exchange Conditions
Products may be exchanged within 30 days from the delivery date if:
- The item is unused
- Original packaging is included
- The product remains in resalable condition
Items Not Eligible for Exchange
We do not exchange:
- Final clearance products
- Customized items
- Gift cards
- Used or customer-damaged products
Incorrect or Damaged Deliveries
Customers must report damaged or incorrect items within 48 hours after receiving the package.
Photos may be required for verification.
Exchange Approval Process
After the returned item is inspected and approved, a replacement item will be arranged based on availability.
Shipping Costs
Exchange shipping fees may apply unless the issue was caused by a defective or incorrect shipment.
Contact Information
For exchange requests, please contact us through our website support page.
Effective Date: May 2025