Last Updated: July 22, 2026
We want you to love what you ordered. However, we understand that sometimes you may need a different size, color, or a completely different product. We are happy to facilitate exchanges.
General Exchange Policy
- Exchanges are processed as a return and a new order.
- To exchange an item, follow the same process as a “Return” above.
- We recommend initiating the return for a refund and placing a new order for the desired item to ensure it is in stock and to expedite the process.
- The standard 30-day return window applies to exchanges.
Defective or Damaged Items
If you receive an item that is defective or damaged, please contact us immediately. We will cover the return shipping costs and ensure you receive a replacement or a full refund.
How to Initiate an Exchange
- Contact us at support@harborclearance.com or +1 416-392-7699 and specify that you would like to exchange your item.
- We will provide you with the return shipping instructions and an order number for the exchange item.